Pick up

  • Place an order in an online store

  • Choose Smartmile as a pick up point from the pick up options menu

  • You will receive a pick up code as soon as your parcel is delivered to the parcel machine

  • Pick up your parcel from the Smartmile parcel machine

Return

  • Attach a return label to your parcel

  • Visit a Smartmile locker of your choice, scan your parcel and choose the locker size according to the size of you parcel

  • Close the locker door and you are set to go

Send

  • Attach your sending label to your parcel that includes the sender’s name, address, mobile phone number and the receiver’s name and address

  • Visit a Smartmile locker of your choice, scan the label or type the sending code, and choose the locker size. The maximum measurements are 58 x 36 x 61 cm and 31 kg

  • Close the locker door and you are set to go. If you want to track your parcel, write down the tracking code on the sending label

Smartmile locations

Find your nearest Smartmile location