Turning delivery into an ecosystem
with a neutral player at the core
We are on a mission to change delivery globally.
Even if all players in delivery act sustainably, there is still a neutral link needed to align stakeholder, make it easy for them to collaborate, and eliminate delivery’s environmental footprint as one.
We are that missing link that balances the delivery ecosystem.
We build an ecosystem connecting all kinds of parcel lockers and more with technology that links any stakeholder. Our partner tools empowers connected players to design services together. Our goal is, to be the neutral connecting platform for stakeholders to change the last mile through.
If delivery remains the same the planet will not. It's simple
So we set out to re-build delivery in three steps
1. Building ecosystems of parcel lockers to get deliveries from any courier shipped to central locations
With our software, we connect every courier in the city to our parcel lockers aka Smartmile Hubs. At one hub you pick up, return, and ship parcels from any courier instead of driving to different pick-up points across town. Couriers drive to one instead of millions of individual locations. By connecting both courier and customer both drive way less and fewer mistakes are made. In the end, less traffic in city centres, and far less CO2.
You can find our hubs at supermarkets, stores, and busterminals! You can combine trips to minimise your footprint even more. On to step two, because we envision a whole ecosystem…
We open our hubs to local 0-emission and impact players
2. Shaping CO2 free delivery from consumer to warehouse with one connecting software
Imagine if all our courier partners would deliver to the Hubs with CO2 free vehicles. From there, local 0-emission couriers offer customer pick up or return per bike. To Build these kind of services with multiple players you need one software that can talk to all systems.
We make delivery more convenient an innovative by offering a locker platform with low-to-no code integrations and service development.
Less money, time, and footprint.
Last step, we push our lockers beyond parcel exchange.
3. Connecting retailers, impact initiatives, and startups for collaborative low-code to no-code service design
Our ecosystem is a direct link between retailer customer, sustainable delivery services, and impact causes. Together, they could set up compartments for exchanging reusable packaging, rental equipment, or repaired phones. They could collect circular products or C2C and re-commerce services.
These types of solutions are generally complex and expensive to develop. With our low-to-no code setup, feature development becomes simple and affordable. All that’s left is getting creative.
We build with players like DHL, Matkahuolto, and Lidl
Growing our infrastructure fast by combining our software with strong expertise in location permits and more.
A Smartmile Empowered hub offers
Benefits for all
Stakeholders
in delivery
We are the only truly independent player in the market.
Consumers
Can get all their parcels from any courier or store delivered, sent, and returned from the same location. Plus limitless other services. Live that easy life.
Retailers
Generate more in-store traffic and rock their customers’ world by offering unique delivery services such as Click-and-Collect.
Couriers
Can save time, money and CO2. They simply integrate into our platform and enjoy efficient and sustainable delivery.
Cities
Have reduced pollution and congestion due to delivery optimization, can offer awesome services to their inhabitants, and help attain those global climate targets!
Sustainability delivered at our core
We take delivery beyond the exchange of parcels and set sustainability as our goal by expanding our machines’ potential to develop sustainable services. Think retailer-to-consumer delivery, collecting reusable packaging through our machines, minimizing failed deliveries, and offering combined order storage; and that’s just the start.
If we want to change the industry, we have to rethink what delivery could be and take our partners along for the ride.
As one of our first sustainable innovations, we launched our #WeOpenToChange initiative in the Netherlands, dedicating several of our compartments to impact causes starting with reforestation.
